Privacy Policy for PokerStars

Introduction

PokerStars, operated under the license of Autorité Nationale des Jeux (ANJ) in France, is committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our online casino services. We adhere to the applicable data protection laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the regulations set forth for gambling operations.

Information We Collect

We collect various types of personal information to provide our services effectively. The categories of data we collect include:

• Registration Data: When you create an account, we collect personal information such as your name, date of birth, address, email address, and phone number.
• Payment Details: We collect information necessary to process your financial transactions, including credit card details, bank account information, and transaction history.
• Technical Logs: We automatically collect technical information such as your IP address, browser type, device information, and cookies to enhance your experience and ensure security.

Purpose of Data Usage

Your personal information is utilized for the following purposes:

• Account Management: To create, maintain, and manage your account effectively.
• Marketing Communication: To provide you with promotional materials, updates, and information related to our services, where you have consented to receive such communications.
• Anti-Fraud Checks: To detect and prevent fraudulent activities and maintain the integrity of our services.
• AML Compliance: To comply with Anti-Money Laundering regulations, ensuring the legitimacy of financial transactions.
• KYC Procedures: To verify your identity and age as part of our Know Your Customer requirements, ensuring responsible gambling and compliance with regulatory standards.

Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

• Payment Providers: We disclose relevant payment information to third-party payment processors to facilitate transactions.
• Verification Partners: We may share your data with identity verification partners to comply with KYC regulations and ensure the security of our platform.
• Regulatory Authorities: We may disclose your information to regulatory authorities as required by law or to protect our rights and the rights of others.

User Rights

As a user, you have certain rights regarding your personal information, including:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
• Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain circumstances.

To exercise these rights, you may contact us through the appropriate channels on our website.

Cookie Policy

PokerStars uses cookies to enhance the functionality and performance of our platform. Cookies are small text files stored on your device to help us provide a better user experience. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website and allow you to navigate our platform and use its features.
• Analytical Cookies: We use these cookies to collect information about how users interact with our website, which helps us improve our services and user experience.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to access certain features of our platform.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. We regularly review our security practices and ensure that our employees are trained to handle personal data securely.

Data Retention

We retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

PokerStars reserves the right to modify this Privacy Policy at any time. Any changes will be communicated to you through the appropriate channels, and the updated policy will be effective as of the date posted on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the contact methods provided on our website. We are committed to addressing your inquiries and ensuring your privacy is protected.

Conclusion

PokerStars is dedicated to maintaining the privacy and security of your personal information. By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as outlined herein. Your trust is paramount to us, and we will continue to uphold our commitment to safeguarding your personal data in compliance with applicable laws and regulations.